Why Are Communication Skills Important?

Communication is the heart of every organisation. Everything you do in the workplace results from communication. Therefore good reading, writing, speaking and listening skills are essential if tasks are going to be completed and goals achieved. As you develop your career you will find various reasons why successful communication skills are important to you, for example:

1. To secure an interview.

You will need good communication skills to make sure your application letter is read and acted upon.

Why Are Communication Skills Important?

2. To get the job.

You will need to communicate well during your interview if you are to sell yourself and get the job you want.

3. To do your job well.

You will need to request information, discuss problems, give instructions, work in teams, interact with colleagues and clients. If you are to achieve co-operation and effective teamwork, good human relations skills are essential. Also, as the workplace is also becoming more global, there are many factors to consider if you are to communicate well in such a diverse environment.

4. To advance in your career.

Employers want staff who can think for themselves, use initiative and solve problems, staff who are interested in the long-term success of the company. If you are to be seen as a valued member of the organisation, it is important not just to be able to do your job well, but also to communicate your thoughts on how the processes and products or services can be improved.

Benefits of effective communication

The most successful organisations understand that if they are to be successful in today's business world, good communication at all levels is essential. Here is a useful mnemonic to remember the benefits you and your organisation can achieve from effective communication:

Stronger decision-making and problem-solving

Upturn in productivity

Convincing and compelling corporate materials

Clearer, more streamlined work flow

Enhanced professional image

Sound business relationships

Successful response ensured

Remember: Today's workplace is constantly changing, so learning more about effective communication will help us all adapt to our changing environments.

Why Are Communication Skills Important?
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Shirley Taylor is a popular trainer and author of many successful books on communication and business writing skills. Shirley lives in Singapore and conducts popular workshops on business writing, communication skills and e-mail writing. Visit http://www.shirleytaylortraining.com and receive five complimentary special reports in the Seven Steps to Success series. Check out Shirley's books at http://www.stsuccessskills.com.

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Public Speaking - How to Write a Great Speech

The first step to delivering a great speech is writing a great speech. Taking the time to write a quality speech with useful content will do wonders for your confidence and delivering the speech is about confidence.

Choose Your Topic

Choosing a topic you like is probably the single most important step in writing your speech. It is very difficult to write about something in which you have no interest. So, give careful thought to the subject of your speech and choose a topic that will interest you as well as your audience.

Public Speaking - How to Write a Great Speech

Once you have chosen the topic of your speech, write a sentence that clearly states your topic and your position. Remember, that until you can express your subject in one sentence you're not ready to write the speech.

Develop Your Points

You will need to decide on how many points you use to support your main topic. The average number of points in a speech is three. But if your time is less than ten minutes, you may have time for only one or two points. Likewise, if your speech is longer than thirty minutes you need to add more points. The decision is up to you. But remember don't cut the closing, it is far more important than the points.

Once you have determined which points you are going to use, write a paragraph dealing with each point. You should use facts, statistics and stories to develop your content. The best speech will use a combination of stories with facts or stories with statistics. A speech with only facts and statistics will be dry and boring. Don't let that happen to you.

Create Your Opening

You want your opening to grab the audience's attention and prepare them for the message you prepared. If you have chosen your topic and developed your points putting the opening together will be easy. Your opening should state your topic, your position and your points. So your audience knows what to expect.

A great way to get people's attention is to start your opening with a question. A question can get everyone thinking an involved. Another possibility is to open with a quote that pertains to your topic or start with something controversial. Any of these will get the audience involved and keep them with you.

Create Your Closing

The most important part of your speech is the closing with the opening being a close second. Your closing should recap what you were saying in your points, have a story that relates to the audience and have a call to action.

If your speech was important then you will want to end with a call to action. The audience wants to know what they should do next and they expect you to tell them. So, tell them exactly what you want them to do and how to do it.

A powerful technique for ending your speech is to use a well crafted question followed by a moment of silence. This is a powerful technique you should work at developing.

Read It and Rewrite It

Now take your opening, your points and your closing and bring them together in one document. Then read your document and notice the words you have used. Try other words to see if you get a better result. Experiment with words until your document flows smoothly.

Finally, rewrite it. Every time you read it and rewrite it you will improve it. Do this until it flows smoothly and effortlessly for you.

Practice

Now that you have written your speech, read it and rewritten it; you must practice it. Practice it when you are in the car during your commute, practice in front of your family and friends. The more you practice your speech the better it flow and the better your gestures will become.

Follow this formula and you will have a great speech.

Remember:

Choose an interesting topic. Develop your supporting points. (body) Write an exciting opening. Create a compelling closing. Read and rewrite. Practice

Public Speaking - How to Write a Great Speech
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I invite you to learn more about speeches and presentations at http://greatpublicspeaking.net/ecourse.html

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How to Create an Effective Public Speaking Outline

Creating an effective speaking outline is the core essential to ensuring that you succeed in your presentation. Preparation is a key element of success. The more time you spend organizing your thoughts, your goals, your motivations, and the facts that you will present to an audience, the better you will be at delivering these key items of interest. Here, you will be presented with a sample of a basic public speaking outline. If you put this to work for you, you are quite likely to walk out a success once the presentation has concluded and the curtains have closed.

I. Introduction

A. The first component of the introduction should get the attention of the individuals in the audience. You have to consider creative strategies to successfully scoop the audience right up in your hand and gain control of them. The interest of the audience is absolutely valuable to optimize the effectiveness of the public speech as a whole.

How to Create an Effective Public Speaking Outline

1. You may choose to use an interaction strategy with the audience.

2. You may elect to start off with a personal account that is enlightening and exciting to the listener.

3. You may choose to do something that keeps the audience tuned in for your next move.

B. Now, it is time to establish credibility. People want to know who you are and why you are the one that is issuing the speech. It is important that you handle this task at this point of the presentation.

C. Now, your speech outline should walk right into an introduction on the information that you will be revealing throughout the course of the public speech.

II. Main Event

A. When you come to the main event in your presentation, it is important to ensure that you have approximately three main points that you would like to convey to your audience.

B. While presenting facts and figures, it is important to provide various types of illustrations, important numbers that are related to your topic, as well as many different types of testimony to your audience.

C. It is important to ensure that you have an interaction event when concluding the presentation. While conducting this interaction, reinforce as much as you possibly can to the audience in order to ensure that their minds have been refreshed.

III. Conclusion

A. When creating a public speaking outline, it is essential that you take the time to restate important facts as you conclude the presentation.

B. Now, it is important to create a "call to action" - this will inform your audience of what they need to do next.

C. Now, it is time to conclude the presentation with any last minute emphasis and a basic "thank you" to the audience that has been a part of your presentation.

Creating an effective public speaking outline can mean the difference between delivering a memorable speech that will stay fresh in the minds of your audience, or creating a presentation that loses the interest of the audience before the presentation is concluded. If you want to be a highly motivated, successful individual who is revered when it comes to presentations, be sure to whip that paper and pen out and create a public speaking outline that will assist you in delivering your message.

How to Create an Effective Public Speaking Outline
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Want to learn how to become a successful public speaker? Visit http://www.SpeakerSuccessOnline.com for information and resources on Public Speaker Training.

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Public Speaking - A Persuasive Technique - How to Convince Your Audience of the Truth

If you want to be persuasive in speaking, you have to start with identifying your objective. The three general objectives are: DO, TRUE, or VIEW. What, exactly, do you want out of your audience? That they DO something? Or do you want to prove to them the TRUTH of something? Or is it more a matter of getting them to agree with your point of VIEW that something is a good decision or option, better than other choices?
 
Depending on the objective, the organization of the talk will vary. You still have the three parts of a speech - the intro, body, and conclusion. But the body is organized differently to make your outcome more effective.  
 
When your objective is to prove to the audience that something is or is not TRUE, the Main Points in the Body of your talk would consist of some combination of any or all of these three forms of proof: (1) personal observation or experience, (2) evidence, (3) expert testimony.
 
The best analogy to this form of persuasion is a courtroom trial. The prosecution's objective is to prove that the defendant did it. The defense wants to prove that he didn't. Each side presents some combination of proof -- evidence, witnesses, and experts -- in order to convince the jury that their side is "true."

You don't have to use all three forms - any combination, or even just one, may suffice - but the more proof you can offer, the more convincing your proposition will be.  In the organization of your TRUE presentation, these proof forms would comprise the Main Points of the Body:

EVIDENCE

Public Speaking - A Persuasive Technique - How to Convince Your Audience of the Truth

Present research results, studies or other data that support your claim.  If you've set out to prove that wearing seat belts save lives, you would probably present research studies of car crashes comparing the survival rate of seat-belt wearers versus non-wearers. Or show those videos of crash test dummies and how they fare on impact with and without seat belts.

PERSONAL OBSERVATION

Something you've seen or experienced personally can be very compelling. Perhaps you have your own compelling story of being in a car accident and walking away from a mangled wreck because your seat belt protected you. Or maybe you witnessed it, seeing a friend or family member survive because of the restraint of a seat belt.

EXPERT TESTIMONY

A validation of your claim by other people who are acknowledged as experts can build your case. You could cite testimonials from emergency technicians, police officers or fire fighters who are usually the first responders to the scene of an accident. Their testimony of the difference in injury and survival rates they see between the buckled in and the unbuckled adds power to your proof. Like one highway patrol officer said, "After 20 years in law enforcement responding to car accident scenes, I have never unbuckled a dead person."

If you want the audience to walk away believing in the truth of your proposition, these three forms of proof are the strongest means to achieve that end.

Public Speaking - A Persuasive Technique - How to Convince Your Audience of the Truth
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Barbara Busey, president of the training firm Presentation Dynamics, has been a professional speaker, trainer and author since 1990. She does training and speaking on the "dynamics" of how people "present" themselves, is the author of the award-winning book, "Stand Out When You Stand Up," and is the creator of The Compelling Speaker, a unique presentation skills training program that combines advance audio CD instruction with a hands-on, ultra participative workshop. Sign up for her newsletter, Stand Out Strategies, on her web site: http://www.presentationdynamics.net/ and receive a gift of her "Top Ten Stand Out Tips."
She now offers a Certification program, a three-day intensive workshop that certifies people in how to make a living offering the Compelling Speaker training. Go to http://www.compellingspeakercertification.com learn more about this unique business opportunity and sign up for the special report, "Do You Have What it Takes to Run Your Own Training Business?"

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How Do You Spell Your Name?

Do you have one of these names that, no matter how slowly you say it or even spell it out people still don't understand it? Or perhaps you are asked to spell your name anyway, even if it is Smith?

Our names and last names have gotten even more complicated because we have become so international that foreign names are now the rule rather than the exception.

Now, my first name is really easy to write and seldom is the person who asks me to spell it: Maria. Now, the last name, though still very simple requires deeper attention because it is prone to be misunderstood by the most acute ear.

How Do You Spell Your Name?

The letter R sounds very much like an I, so people write: Moiatto. The first O is often interpreted as A: Maiatto, and nowadays, it seems that even the TTs are being understood as G: Maiaggo. Kind of far from Moratto, don't you think? I bet many people have the same problem.

If I based the spelling of my name on the NATO's Phonic Alphabet, you know, the one used by pilots, the military, and telephone operators, my last name would be: Mike, Oscar, Romeo, Alfa, Tango, Tango, Oscar.

I like the way it sounds; it reminds me of ham radios and the islands of the Pacific for some reason--did I see too many war movies? I also think that there are way too many masculine names in it.

I would have nothing against this if it weren't for the fact that they remind me of some of my former boyfriends, whom I don't really care to remember, not because they were bad men, but because they were bad matches.

A good thing when using this system is that if I were to put the A before the R, then I would get Alfa-Romeo, which is indeed a fabulous sports car and makes me feel truly rich. But alas, the R comes before.

To compensate for this mishap, there are two Tangos in my name and that is just delightful. Tango is a musical and dance expression of passion and it reflects who I am.

However, thinking about the spelling of my name and adding to it the fact that I subscribe to the Law of Attraction that states that what you think and say manifest to you, I decided to find other ways to spell my name that will raise not only my own energy but also that of the person who is writing my name.

I call it Dr. Maria's Phonetic System and I invite you to use it as abundantly as you wish. And feel free to pass it on.

Here it is:

A as in artistic, abundant, affluent, accepting, agreeable, adorable, amazing, amusing, awesome...

B as in beautiful, bountiful, best, better, bold, brilliant, bright, buddy, blessed, beloved...

C as in calm, caring, celestial, confident, comfortable, charming, cheerful, clear, colorful, content...

D as in daring, dear, darling, divine, distinguished, delightful, dainty, delicious, dedicated, dashing...

E as in excellent, exuberant, enthusiastic, energetic, easy, ecstatic, enchanting, eternal, exciting, extraordinary...

F as in fabulous, fantastic, fun, famous, feminine, flexible, forgiving, free, fresh, friendly, father...

G as in great, grand, genuine, glad, glamorous, generous, good, graceful, grateful...

H as in handy, handsome, happy, harmonious, healing, healthy, hopeful, human, humorous...

I as in ideal, important, idyllic, independent, infinite, influential, inspiring, instructing, intelligent, investing, invigorating...

J as in jubilant, joyful, joyous, just, joking, jolly, jovial...

K as in keeper, kind, kissing, knowing, king...

L as in loving, large, laughing, leader, legitimate, living, likeable, lively, loyal, lucky...

M as in money, marvelous, magical, mystical, magnificent, majestic, masculine, merry, master, mature, mighty, mother, monumental, mysterious...

N as in nice, noble, normal, notable, nurturing, nourishing, name, nesting, new...

O as in opulent, observing, objective, open, one, orderly, organic, original, outstanding, overjoyed...

P as in precious, paradise, prosperous, powerful, pleasant, patient, passionate, peaceful, prepared, playful, pretty...

Q as in quaint, qualified, quality, queen, quintessential...

R as in rich, radiant, real, rejoicing, reliable, relaxed, right, rosy, romantic...

S as in sacred, safe, sanctuary, sound, seductive, sensuous, sharing, shiny, significant, simple, smart, sociable, soft, successful, super, sweet...

T as in treasured, tall, tasteful, teaching, thin, thoughtful, touching, transcendent, truthful...

U as in ultimate, ultra, unafraid, unbroken, understanding, unifying, unique, universal, useful...

V as in valuable, varied, venerable, very, virtuous, vital...

W as in wonderful, watchful, wealthy, well, whole, willing, witty...

Y as in youthful, young...

X as in (e)xtraordinary, (e)xtatic...

Z as in zealous...

So, according to this list, I now spell my name as: Marvelous, Outstanding, Rich, Abundant, Truthful, Transcendent, and Original.

How do you spell your name?

How Do You Spell Your Name?
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© Maria Moratto 2006
Want to have more abundance, health, time, love, fun, and blessings? Visit Prescription For Bliss at www.rx4bliss.com, sign up for the newsletter and receive a fr*ee ebook called "Happy People Are More Abundant!"
Dr. Maria Moratto is the author of "The Inspired Healing For Your Body, Mind, and Soul," "The Inspired Healing Journal: Mending Your Broken Heart," and "Attract Money Journal." Visit her site to get fr*ee affirmation cards.
You may reprint this article in its entirety as long as you add this resource box.

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Public Speaking Tips: 10 Easy Ways To Prepare A Powerful Introduction

An introduction is the very first message an audience will hear when you have to speak in public.

It can set the scene and make or break a presentation. It is frustrating so very few presenters use this powerful tool.
Always request an MC or someone respected to introduce you. This provides instant credibility through third party endorsement.

It is far better for someone else to talk about and endorse your fantastic achievements than yourself!

Public Speaking Tips: 10 Easy Ways To Prepare A Powerful Introduction

The more senior, respected, experienced or higher ranked, the greater the credibility boost you will receive.
As that well-known phrase goes, you never get a second chance to make a good first impression. So do you leave this opportunity to chance? Or do you want to control every word the audience hears?

It is always best to control the introduction and in particular, write your own introduction and importantly brief the person who will be introducing you.

A well-written introduction you have prepared beforehand also allows you to move smoothly and unhesitatingly from the introduction to your opening.

Here are some public speaking tips and 10 Easy Ways to Prepare a Powerful Introduction when giving a speech for any occasion.

1. It Has To Make Sense.

Your introduction must make sense and cover why you are speaking or have been chosen to speak. Read it out aloud to someone else prior to giving it to the introducer.

2. Keep It Simple.

The best introductions are often the simplest.

3. Keep It Short.

A short introduction will have the most impact. Remember the audience has come to hear you not the introducer. Bill Clinton has made famous his mistake in the US Congress where he took longer to introduce someone than the actual speech. Don't make this fatal mistake. A good introduction will take between 20 and 30 seconds to read out and be between 3 and 4 paragraphs in length.

4. Make An Impact.

Good introductions make an impact. Ways to do this could be to start with a rhetorical question.

5. Include Personal Information.

Include personal information to make a human connection with the audience. This helps build rapport and empathy.

6. Include The Quirky, Memorable or Unusual.

This helps the audience relate to and remember you. It is also useful as a way of introducing humour or a foil or balance to all your great achievements. The unusual can also surprise and delight an audience. I use my past involvement in the unusual athletic pursuit of hammer throwing to help put a smile on the audiences faces.

7. Link To The Opening.

Make sure you have a link in your introduction to segue seamlessly into your opening. Remember the introduction and your opening are NOT the same.
8. Have Large Font.

Make sure the introducer can read the introduction. Keep the font as large as possible that will comfortably fit on 1-page.

9. Brief The Introducer.

Always brief the introducer on pronunciations and any stage directions. It is especially important for them to shake your hand to give you confidence and energy and permission to connect with the audience.

10. Give Them Plenty Of Time To Prepare.

Avoid handing the introduction to the MC at the last moment. Give them plenty of time to prepare and rehearse. Most are nervous and will want to do their best. Always avoid the credibility sapping experience of them saying .."So and so has just handed me this and I'm just going to read it out."

Don't laugh it has happened to me and nothing dampens your energy and enthusiasm as a presenter more than being introduced with that line.

Here is an example of an introduction I use:

INTRODUCTION FOR THOMAS MURRELL - Presentation Skills
How can you more effectively get your message across?
More importantly, how can do you this when delivering a speech?

Our guest presenter today is an International Business Speaker, consultant and award-winning broadcaster
He is recognized by his peers as a Certified Speaking Professional or CSP, this is the industry's highest award and there are only 53 people with this in the whole of the Asia Pacific Region.

His company 8M MEDIA & COMMUNICATIONS provides solutions to media, marketing & communication issues for Top 500 companies, government organisations and leading Universities.

In a former life he was a radio & TV presenter, executive producer and Senior Media Executive, describing his 12 years at the Australian Broadcasting Corporation as an "apprenticeship".

A graduate of three Australian Universities, he gained his MBA in marketing from the University of Western Australia and is a former National Junior Hammer Throw Champion!

To talk about Powerful & Persuasive Presentations, please welcome MR THOMAS MURRELL (turn to Tom & shake hand).

Please feel free to use this as a template and modify it for your own situation.

Public Speaking Tips: 10 Easy Ways To Prepare A Powerful Introduction
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Thomas Murrell MBA CSP is an international business speaker, consultant and award-winning broadcaster. Media Motivators is his regular electronic magazine read by 7,000 professionals in 15 different countries. You can subscribe by visiting http://www.8mmedia.com Thomas can be contacted directly at +6189388 6888 and is available to speak to your conference, seminar or event. Visit Tom's blog at http://www.8mmedia.blogspot.com

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The Importance of Speaking Skills

While a picture may be worth a thousand words, those words will no doubt come in handy if the picture is distorted or poorly understood. After all, the best way to communicate is through speech.

The four language skills of listening, speaking, reading, and writing are all interconnected. Proficiency in each skill is necessary to become a well-rounded communicator, but the ability to speak skillfully provides the speaker with several distinct advantages. The capacity to put words together in a meaningful way to reflect thoughts, opinions, and feelings provides the speaker with these important advantages:

• Ability to inform, persuade, and direct. Business managers, educators, military leaders, lawyers, and politicians, among others, seek to develop their speaking skills to such a level that they are transformed into master communicators. Speaking clearly and confidently can gain the attention of an audience, providing the golden opportunity for the speaker to make the message known. Wise is the speaker who gains and then holds the attention of an audience, with well-chosen words in a well-delivered presentation, forming a message that is effective, informative, and understood.

The Importance of Speaking Skills

• Ability to stand out from the rest. When one thinks of speaking skills, one tends to think of it as a common skill. Think again. The ability to stand before others and speak effectively is not an ordinary skill. Many are deathly afraid of public speaking; others have little ability to form thoughts into sentences and then deliver those words in a believable way. The bad news is that at any given moment the world has precious few with the speaking skills of Winston Churchill; the good news is that a speaker with skills that are honed and developed with constant application and hard work can stand out.

• Ability to benefit derivatively. Well-developed verbal skills can increase one's negotiation skills. Self-confidence is improved. A growing sense of comfort comes from speaking in front of larger and larger audiences. A reputation for excellence in speaking skills can accrue over time, thereby imparting a certain credibility to the speaker.

• Career enhancement. Employers have always valued the ability to speak well. It is, and always will be, an important skill, and well worth the effort in fully developing.

Speaking skills are important for career success, but certainly not limited to one's professional aspirations. Speaking skills can enhance one's personal life, thereby bringing about the well-roundedness we all should seek.

The Importance of Speaking Skills
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Gerald Gillis is the author of the award-winning historical novel "Shall Never See So Much." Visit his website at http://www.geraldgillis.com and his blog at http://geraldgillis.blogspot.com

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Public Speaking - How to Introduce Speakers

Many clubs and organisations rotate the important role of introducing other speakers at their meetings. If you are relatively inexperienced at public speaking this is a great opportunity to practice and build your confidence.

When introducing other speakers you are aiming to create a favourable environment for them to present. If the right words are chosen you can put the audience into a receptive mood to listen. On the other hand a poor choice can leave the audience bored and restless.

Introductions are as different as the individuals involved. In presenting public speakers, each requires a separate approach, in the same way each hole in golf course is played a little differently from the other seventeen holes. Whether you get a high platform rating or a low golf score depends on the approach you chose.

Public Speaking - How to Introduce Speakers

The following tips will help you choose your approach to boost your platform score:

Plan Your Introductions

Introduction deserve more than impromptu fumbling. Learn about the speaker you are about to introduce. If you don't know the speaker, discover as much as you can about the speaker by getting to know them. Try to answer the following questions;

What is their area of expertise?
What subject are they speaking on?
What do others say about them?
What business line are they in?

Plan carefully how you are going to introduce them to their audience and you will put them and their audience in "sync" with each other.

Length of Your Introduction

Be brief like good literature -talk long enough to cover the details but be short enough to leave the audience wanting more. Your job is to build up the speaker not to give the speech or to make yourself the centre of attention. A custom to keep in mind is that the more well known the speaker the shorter the introduction needs to be.

Keep It Simple and Sincere

Do not over complicate your introductory speech. By keeping it simple you will not confuse the audience. Mean what you say about the speaker; do not exaggerate the speaker's experience or ability. You have the opportunity to spur on the modest speaker with a few well chosen words.

Structure of the Introduction

A useful outline to use to structure your introduction is
- Opening remarks - start with an upbeat remark
- Biographical details about the speaker - who the speaker is?
- Topic of his speech - be brief - do not give the speech for him
- Thank the speaker and clearly pronounce his name

The introduction of guest speakers is a very important role. It can boost or detract from the audience's enjoyment of the speech. It is a great way to build your experience and confidence for your own public speaking. And if you enjoy the role introducing of speakers you could consider the more involved master of ceremonies role for further public speaking experience.

Public Speaking - How to Introduce Speakers
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Discover how to speak with confidence in public or in private conversation. To claim your free preview of The Art of Great Conversation visit http://www.SelfConfidentSpeaking.com

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